• Your instructor will at all times endeavour to comply with appointment arrangements, but cannot be held responsible for any inconvenience due to unforseen events.
• You, the pupil, must promptly make clearly known to your instructor any medical condition or other effect that may impair your ability to drive, whereupon your instructor will take the appropriate action to conform to his legal or moral obligations.
• Your instructor reserves the absolute right to refuse the loan of the vehicle for purposes of taking any type of test or assessment if it is likely to jeopardize the good name of either party.
• If your test is cancelled at short notice by the DSA, your lesson fee is still payable. Your lesson fee is to be claimed by yourself from the DSA who will reimburse such expenses.
• Your instructor will not be held responsible for any damage or marking to clothing as a result of coming into contact with the areas of the vehicle subjected to road dirt, brake dust, mechanical oils or grease when partaking in the Show Me, Tell Me section of the course or Practical Test. This may involve lifting the bonnet for which gloves are provided if required.
• Your instructor will not be held responsible for any refusal by a DSA examiner to conduct the a test due to a light bulb failure. All bulbs will be checked by yourself and your instructor on arrival at the test centre.
• You, the pupil must give 48 hours notice of any lesson cancellation for any reason or a short notice cancellation charge will be still payable.
• Your instructor is committed to supplying a high standard of structured tuition and welcomes any constructive comments regarding the service you receive.